Shipping policy
MEOW BEACHWEAR
meowbeachwear.com · meowbeachwear@gmail.com
SHIPPING POLICY
Your piece is on its way — here is what to expect.
Effective Date: 28 March 2026
We ship worldwide from Phuket, Thailand. Every Meow Beachwear order is carefully packed to protect your piece on its journey to you. Please review the details below before placing your order.
1. Order Processing
Orders are processed within 2–4 business days of payment confirmation (excluding weekends and Thai public holidays). You will receive an email confirmation when your order is placed, and a second notification with tracking information once your order has been dispatched.
During peak seasons (December–January, June–August), processing times may extend slightly. We appreciate your patience.
2. Shipping Destinations & Estimated Delivery Times
|
Destination |
Estimated Delivery |
Notes |
|
Thailand |
2–5 business days |
Standard tracked shipping |
|
France & Europe |
7–14 business days |
International tracked; customs may apply |
|
USA & Canada |
10–18 business days |
International tracked; customs may apply |
|
Australia & NZ |
10–16 business days |
International tracked; customs may apply |
|
Rest of World |
10–21 business days |
International tracked; customs may apply |
Delivery times are estimates only and may be affected by customs clearance, local postal delays, or peak season volumes. Meow Beachwear is not responsible for delays caused by third-party carriers or customs authorities.
3. Shipping Carriers
We use multiple carriers depending on your location, including Thailand Post (EMS), DHL, FedEx, and local courier partners. The carrier for your order will be confirmed in your shipping notification email, along with your tracking number.
4. Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number and a link to follow your shipment. Please allow 24–48 hours for tracking information to update after dispatch.
5. Customs, Duties & Taxes
International orders may be subject to import duties, customs fees, and local taxes upon arrival in your country. These charges are determined by your local customs authority and are entirely the responsibility of the customer. Meow Beachwear has no control over these fees and cannot predict their amount.
If an order is refused at customs or returned to us due to unpaid duties, we will deduct the cost of return shipping from any applicable refund.
6. Lost or Undelivered Orders
If your tracking shows your order as delivered but you have not received it, please first check with neighbours and your local post office. If the issue persists, contact us at meowbeachwear@gmail.com within 7 days of the marked delivery date and we will investigate with the carrier on your behalf.
Meow Beachwear is not responsible for orders lost due to an incorrect shipping address provided at checkout. Please double-check your delivery details before placing your order.
7. Packaging
Every Meow Beachwear order is packed with care, reflecting the quality of your piece inside. We use minimal, thoughtful packaging in keeping with our commitment to quality over excess.
MEOW BEACHWEAR · Elegant by Nature. Wild by Design.
Questions? Contact us at meowbeachwear@gmail.com